Terms & Conditions

Access to, use, and products & services available of this website are subject to the following terms, conditions and notices:
 
1. By using our services, you agree to our “Terms & Conditions”, including future periodical updates. Kindly visit this page regularly to take notice of any changes.
 
2. Access to this website is permitted on a temporary basis, and we reserve the right to withdraw or amend our services without notice. We will not be liable if for any reason this website is unavailable at any time or for any period. From time to time, we may restrict access to some parts or this entire website for maintenance purposes.

Privacy Policy
 

Our privacy policy sets out how we will use your information; all detailed information can be found on our “Privacy Policy” page. By using this website, you consent to the processing described therein and warrant that all data provided by you is accurate.

Prohibitions 

You must not misuse this website. You will not: commit or encourage a criminal offence; transmit or distribute a virus, trojan, worm, logic bomb or post any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of our service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this website.
 
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.

Intellectual Property, Software and Content

The intellectual property rights in all software and content made available to you on or through this website remains the property of Herbal Home Boutique or its licensors and are protected by copyright laws and treaties around the world. Herbal Home Boutique and its licensors reserve all rights. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this website nor may you use any such content in connection with any business or commercial enterprise.
 
You shall not modify, translate, reverse engineer, decompile, disassemble or create derivative works based on any software or accompanying documentation supplied by Herbal Home Boutique or its licensors. No licence or consent is granted to you to use these marks in any way, and you agree not to use these marks or any marks that are colourably similar without the written permission of Urban Mandarin.

Herbal Home Boutique Community Areas

1. Registration 

Urban Mandarin reserves the right to close an account if any user is seen to be using proxy IPs (Internet Protocol addresses) in order to attempt to hide the use of multiple accounts, or disrupts any of our services in any way.

2. Submission of material 

For content that is covered by intellectual property rights, like photos and videos, “IP content”, you specifically give us the following permission, subject to your privacy settings: you grant us a non-exclusive, transferable, sub-licensable, royalty-free, worldwide license to use any IP content that you post on or in connection with Herbal Home Boutique. This includes for example and without limitation the right and license to use, reproduce, modify, edit, adapt, publish, translate, create derivative works from, distribute, perform and display such material (in whole or part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed. In certain circumstances Herbal Home Boutique may also share your contribution with trusted third parties.
 
This IP License ends when you delete your IP content or your account provided that your content may still be accessible if it has been shared with others, and we are not obligated to delete IP content shared by you. You also acknowledge that Herbal Home Boutique is not obliged to publish any material submitted by you on any Herbal Home Boutique publication.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are subject to any delays resulting from postal delays or force majeure for which we will not be responsible. Please see our delivery “Delivery & Shipping” page for further information.
In order to contract with Herbal Home Boutique you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. Herbal Home Boutique retains the right to refuse any request made by you.
If your order is accepted we will inform you by email and we will confirm the identity of the party that you have contracted with. This will usually be Herbal Home Boutique or may in some cases be a third party. Where a contract is made with a third party Herbal Home Boutique is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale, which they supply you.
When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

1. Our Contract 

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order. This email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us for the purchase of the goods will not be formed until your payment has been approved by us and we have debited your credit or debit card.

2. Pricing and Availability
 

Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods that you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
 
The service may contain typographical errors or other errors or inaccuracies and may not be complete or current. We therefore reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. We reserve the right to refuse to fill any orders that you may place based on information on the service that may contain errors or inaccuracies, including, without limitation, errors, inaccuracies or out-of-date information regarding pricing, shipping, payment terms, or return policies.

3. Discount Codes
 

We may from time to time offer promotional discount codes which may apply in respect of any, or certain specified, purchases made though this website. The conditions of use relating to any discount code will be specified at the time of issue.
These T&Cs relate to all Herbal Home Boutique promotions, competitions and discount codes (unless otherwise stated).

  • Only one promotion code can be used per order.
  • Maximum pre-discount spend limit of AED 500 applies per order.
  • Maximum 20% off beauty products.
  • A promotion code can’t be used after an order has been placed.

Disclaimer of Liability 

The material displayed on this website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law, Herbal Home Boutique and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this website or the linked sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise.
 
This does not affect Herbal Home Boutique’s liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability that cannot be excluded or limited under applicable law.

Linking to this Website

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
 
You must not establish a link from any website that is not owned by you. This website must not be framed on any other site, nor may you create a link to any part of this website other than the home page. We reserve the right to withdraw linking permission without notice.

Disclaimer as to Ownership of Trade Marks, Images of Personalities and Third Party Copyright 

Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and images of third party products, services and/or locations featured on this website are in no way associated, linked or affiliated with Herbal Home Boutique and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this website are owned by the respective trademark owners. Where a trademark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to Urban Mandarin

Indemnity 

You agree to indemnify, defend and hold harmless Herbal Home Boutique, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use of this website or your breach of our “Terms & Conditions”.

Variation

Urban Mandarin has the right in its absolute discretion at any time and without notice to amend, remove or vary the services and/or any page of this website.

Invalidity

If any part of the “Terms & Conditions” is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the “Terms & Conditions” will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly.
 
Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.

Complaints

We operate a complaints handling procedure that we will use to try to resolve disputes when they first arise: kindly contact us know if you have any complaints or comments. info@urbanmandarin.com

Governing Law and Jurisdiction


These terms and conditions are to be construed in accordance with the laws of the United Arab Emirates and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the United Arab Emirate courts.

Ethical Policy

As a reputable and trusted business committed to offering its customers high quality products, Herbal Home Boutique recognizes its obligation to ensure that suppliers are operating ethically.
We expect our suppliers to consistently provide an environment, which protects their employees’ health and safety and basic human rights.
All suppliers are expected to comply with their national employment laws and regulations with particular regard to:

  • Minimum age of employment
  • Freely chosen employment
  • Health and safety
  • Freedom of association and the right to collective bargaining
  • No discrimination
  • No harsh or inhumane treatment
  • Working hours
  • Rates of pay
  • Terms of employment
    Herbal Home Boutique will never knowingly source stock from countries that are in breach of the above principles. We also look to our suppliers to instil these principles when dealing with their own supplier base.
    Due to complex nature of our suppliers’ supply chain, it is not always possible to monitor and control the conditions of each individual involved in the production of our products.
    However, as Herbal Home Boutique continues to grow, it recognises the importance of being proactive and doing everything within its power to support the rights of those involved in the manufacture of its goods.
    
Urban Mandarin
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